Booking Policies
Below outlines our policies for booking on-location makeup appointments.
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By sending a deposit/retainer fee, you agree to these terms.
Individual Bookings
Group Bookings
Bridal Parties
Destination Weddings
Service Fees and Terms
- A non-refundable and non-transferable deposit is required in order to secure any bookings. Bookings are a first come first serve basis with a deposit given.
- HST is added to all services and fees.
- The earliest starting time is 7am. Any services requiring an earlier start time prior to 7am will incur a fee of $30 per hour.
- If there are any parking fees/tolls these are to be paid for on the day of the event.
Cancellations and Late Fees
- In the event that the booking is cancelled, the deposit is non-refundable.
- If your booking is cancelled within 60 days of your event, you are subject to pay 50% of the service or you will be blacklisted from future appointments.
- If the event is forced to cancel due to a state of emergency such as natural disaster or global pandemic, then we will grant a complete date transfer within the same calendar year. We must be consulted to find a new suitable date - if you choose a date where we are not available then you would be forfeiting the deposit. Rebooking costs may be associated.
- In the event an emergency arises or something occurs beyond our control (e.g. car accident, illness, etc.) we will send another qualified artist in replacement. If that is not possible, then the full amount you have paid will be refunded for the services that were not fulfilled.
Consent and Liability
- I cannot be held accountable for allergic reactions. Our products are clean - if you have allergies to any specific ingredients or have sensitive skin, please let us know before your appointment so we can assess accordingly.
- All photos taken by Rayvenne Sarkis (ROXYGLXM) may be used for promotional use (social media, website, portfolio, etc). You can request that no photos are taken if you do not wish to have them taken.
- In the event that something is damaged during your service (equipment, makeup spills, etc.) ROXYGLXM & her team are not held responsible.
Service Fees and Terms
- A non-refundable and non-transferable retainer is required to secure group bookings. This fee is separate from the makeup service price.
- Each makeup application takes 45-60 minutes. In the event where there is more people than time allowed to complete services, there will be an extra artist fee of $30.
- If there are any parking fees/tolls these are to be paid for on the day of the event.
Cancellation and Late Fees
- In the event that the booking is cancelled, the retainer fee is non-refundable and non-transferable.
- If your booking is cancelled within 60 days of your event, you are subject to pay 75% of the services or you will be blacklisted from future appointments.
- Any member showing up late for their scheduled service will receive a shortened service.
- On event day, any no-shows will be charged the full-price of services.
- Within 60 days of the event, if fewer people need my services than we agreed upon, there'll be a $100 fee per person not attending to cover the reserved time and resources.
- If the event is forced to cancel due to a state of emergency such as natural disaster or global pandemic, then we will grant a complete date transfer within the same calendar year. We must be consulted to find a new suitable date - if you choose a date where we are not available then you would be forfeiting the deposit. Rebooking costs may be associated.
- In the event an emergency arises or something occurs beyond our control (e.g. car accident, illness, etc.) we will send another qualified artist in replacement. If that is not possible, then the full amount you have paid will be refunded for the services that were not fulfilled
Consent and Liability
- I cannot be held accountable for allergic reactions. Our products are clean - if you have allergies to any specific ingredients or have sensitive skin, please let us know before your appointment so we can assess accordingly.
- All photos taken by Rayvenne Sarkis (ROXYGLXM) may be used for promotional use (social media, website, portfolio, etc). You can request that no photos are taken if you do not wish to have them taken.
- In the event that something is damaged during your service (equipment, makeup spills, etc.) ROXYGLXM & her team are not held responsible.
To Book:
For all bridal party bookings, please fill out the form here.
Booking Your Trial Run
- When booking your wedding date, please know the exact time and day you would like to do your trial as I cannot guarantee we will be available if notified at a later date.
- Trial runs are practiced in-studio only.
Consent and Liability
- I cannot be held accountable for allergic reactions. Our products are clean - if you have allergies to any specific ingredients or have sensitive skin, please let us know before your appointment so we can assess accordingly.
- All photos taken by Rayvenne Sarkis (ROXYGLXM) may be used for promotional use (social media, website, portfolio, etc). You can request that no photos are taken if you do not wish to have them taken.
- In the event that something is damaged during your service (equipment, makeup spills, etc.) ROXYGLXM & her team are not held responsible.
General Information
Destination weddings are unique to each bride, below is a general list of services and fees for your knowledge. For more information or to book, please email us at beauty@roxyglxm.com.
- A retainer fee is required to book and secure any destination wedding.
- Retainer fee includes trial run. To be booked by the bride in studio at their convenience.
- All expenses are to be paid by the client unless otherwise verbally/contractually agreed upon (flights, accommodations, stay, airport parking, checked baggage, any/all other travel fees).
Consent and Liability
- I cannot be held accountable for allergic reactions. Our products are clean - if you have allergies to any specific ingredients or have sensitive skin, please let us know before your appointment so we can assess accordingly.
- All photos taken by Rayvenne Sarkis (ROXYGLXM) may be used for promotional use (social media, website, portfolio, etc). You can request that no photos are taken if you do not wish to have them taken.
- In the event that something is damaged during your service (equipment, makeup spills, etc.) ROXYGLXM & her team are not held responsible.