A non-refundable retainer fee is required in order to secure any bookings. Bookings are a first come first serve basis with a retainer given.

Once the retainer fee has been received, it is non-refundable and non-transferable under any circumstances.

The earliest starting time is 7am. Any services requiring an earlier start time prior to 7am will incur a fee of $30 per hour.

Each makeup application takes 45-60 minutes. In the event where there is more people than there is time allowed to complete the makeup session, there will be a secondary artist fee of $30.

A travel fee will be added for all services.

If there are any parking fees/tolls these are to be paid for on the day of the event.

If you are paying cash the day of, please have everyone’s money collected in an envelope for easy exchange upon arrival.

I cannot be held accountable for allergic reactions. Our products are clean - if you have allergies to any specific ingredients or have sensitive skin, please let us know before your appointment so we can assess accordingly.

All photos taken by Rayvenne Sarkis (ROXYGLXM) may be used for promotional use (social media, website, portfolio, etc). You can request that no photos are taken if you do not wish to have them taken.

In the event that something is damaged during your service (equipment, makeup spills, etc.) ROXYGLXM & her team are not held responsible.

In the event that the booking is cancelled, the deposit is non-refundable.

If your booking is cancelled with less than 60 days of your wedding day/event, you are subject to pay a $100 cancellation fee or you will be blacklisted from future appointments.

Once booked, paid the retainer fee, and completed your trial run with me (ROXYGLXM), there won't be any switching to another makeup artist on the wedding day.

Any​ ​member​ ​showing​ ​up​ ​late​ ​for​ ​their​ ​scheduled​ ​service​ ​will​ ​receive​ ​a​ ​shortened service​.

On wedding date, any​ ​no-shows​ ​for​ ​wedding​ ​parties​ ​scheduled​ ​will​ ​be​ ​charged​ ​the​ ​full-price​ ​of services.

Before wedding date, if fewer people need my services than we agreed upon, there'll be a $100 fee per person not attending to cover the reserved time and resources.

If a wedding is forced to cancel due to a state of emergency such as natural disaster or global pandemic, then we will grant a complete date transfer within the same calendar year. We must be consulted to find a new suitable date - if you choose a date where we are not available then you would be forfeiting the deposit. Rebooking costs may be associated.

In the event an emergency arises or something occurs beyond our control (e.g. car accident, illness, etc.) we will send another qualified artist in replacement. If that is not possible, then the full amount you have paid will be refunded for the services that were not fulfilled.

Booking a trial does not secure your wedding date or time. Only an accepted retainer does. However, following your trial you will be given 48 hours to decide if you would like to move forward with your wedding booking by means of a retainer.

When booking your wedding date, please know the exact time and day you would like to do your trial as I cannot guarantee we will be available if notified at a later date.

Trial runs are practiced in-studio only.

A retainer fee is required to book and secure any destination wedding.

Retainer fee includes trial run. To be booked by the bride in studio at their convenience.

All expenses are to be paid by the client unless otherwise verbally agreed upon (flights, accommodations, stay, airport parking, any/all other fees).

Client will pay for stay the night before the wedding date and the night of the wedding date. Extra dates added by ROXYGLXM and Associates will not be charged to client.

Reduced pricing (or group discount dependant on bridal party size/other factors).

ROXYGLXM and Associates to be reimbursed the price of flights on the wedding day; or client pays for flights up-front.

Client pays for stay up-front.

Client purchases check-in baggage fee for makeup/hair kit.

Client reimburses gas used if flying out of Toronto. No need if flying out of Detroit.

If needed on-location for touch ups during the wedding after we have completed our services, there will be an added fee per hour.